“Why is it that those in charge of IT managers think they know what they are talking about?”
We say:
“Those that think they know what they are talking about are the nemesis of those of us that do”.
Company’s often have a strategic plan to ensure the survival and expansion in the foreseeable future that allows them to change to fit the needs of clients. This is not always easy to get across to the workforce or means changes in work-flow that affects IT – particularly if there is someone that has some IT knowledge and feels that they can manage it. Some staff will be averse to change because they lack confidence in their IT skills. We can help with that. Not only with the IT skills but in helping the workforce communicate their ideas to the management.
With 12 years working in software quality assurance, technical support and ITIL we can help with that.